TL81 Miscommunication

Listen to the following conversation then answer the questions below:

For For Android Phones or PCs: [audio:https://smithweb.co.jp/wp-content/uploads/2011/08/Miscommunication.mp3]

For iPhone, iPad and PCs: [wpaudio url=”https://smithweb.co.jp/wp-content/uploads/2011/08/Miscommunication.mp3″ ]

Question 1: Did Mr. Owens have an appointment?





Question 2: Why did Mr. Theodore cancel the meeting?





Question 3: Why did Mr. Owens apologize?







Script:

Mr. Owens: Hello. I believe I have an appointment to meet with Mr. Theodore.

Receptionist: Mr. Owens? I’m sorry, Mr. Theodore had to cancel the meeting. I thought I had left a message with your receptionist.

Mr. Owens: Oh, she’s out sick today. I apologize. I should’ve checked my messages before coming.

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